INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I create an account?
Signing up on our website automatically creates your Address account, making the process effortless.
What should I do if I have forgotten my password?
Click on 'Login/Register' (on the top right corner of page). It will open a Side Bar where you can fill in the information and locate a link, 'Lost your password'. By clicking on this link, you will be asked for your registered email address, on which you will be sent the new password link.
How can I stay updated about promotions?
To keep you updated on new products and promotions, we post regularly on Facebook and Instagram and send newsletters occasionally. The best way to stay connected is to follow us on Instagram and subscribe to our newsletter.
What is the best way to contact you?

For general queries regarding our product's pricing or website, please call or message us at 9592500605. To report damages or quality issues or request a return or exchange, please email us at Contact@dekormaker.com.

How is my account and payment info secured?
You are redirected to our payment processor's secure portal if you select to pay online. All payment information is securely collected via our payment processor directly. Our website does not contain or store any credit/debit card details or any other payment information entered by you while completing your transaction. We also do not collect nor have access to your account password, which is protected by a secure platform.
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